Competencies: Dealing with Business

The following core competencies describe some the skills and observable behaviors that would indicate existence of the competency by a cancer registrar.

Competencies: Dealing with Business

  • Gathers Diagnostic Information: Possesses the ability to identify the information needed to clarify a situation, seek information from appropriate resources, and use skillful listening and questioning skills to draw out the information, when others may not be able to or are reluctant to disclose it.
  • Analytical Thinking: Demonstrates the ability to tackle a problem by using logical, systematic, sequential reasoning and approach.
  • Forward Thinking: Has the ability to anticipate implications and consequences of situations and takes appropriate action to prepare for possible contingencies.
  • Conceptual Thinking: Finds effective solutions through use of holistic, abstract or theoretical perspectives.
  • Strategic Thinking: Is able to analyze the facility’s competitive position by considering market and industry trends, existing and potential customers (internal and external), and analyze strengths and weakenesses as compared to competitors.
  • Technical Expertise: Demonstrates personal knowledge and skill in a technical area.
  • Takes Initiative: Identifies what needs to be done and proactively does it before being asked or before the situation requires it.
  • Entrepreneurial Focus: Looks for and seizes opportunities to enhance the business, is willing to take calculated risks to achieve business, operational or strategic goals.
  • Fosters Innovation: Has the ability to develop, sponsor, or support the introduction of new and improved methods, procedures, technologies or services.
  • Results Oriented: Focuses on the desired result of one’s own or one’s department or team’s work; sets challenging goals, focuses effort on the goals and meets or exceeds them.
  • Thoroughness: Ensures that one’s own and other’s work, information and data is complete and accurate; carefully prepares for meetings and presentations; follows up with others to ensure that commitments and obligations are met.
  • Decisiveness: Demonstrates the ability to make difficult decisions in a timely manner.

See also:


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